Refund & Return Policy

Refund & Return Policy

At ZivCart, customer satisfaction is important to us.

Returns:
Customers may request a return within 7 days of receiving the product if the item is damaged, defective, or incorrect.

To be eligible for a return:

* Product must be unused and in original condition.
* Original packaging and tags must be intact.
* Proof of purchase is required.

Non-Returnable Items:

* Used products
* Products damaged after delivery
* Clearance or sale items (if applicable)

Refunds:
Once the returned item is received and inspected, the refund will be processed to the original payment method within 5–10 business days.

For return requests, contact:
support@zivcart.in