Shipping policy

Shipping Policy

Last Updated: 12/06/2026

Thank you for shopping with Miblo. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below for information about order processing, shipping timelines, and delivery procedures.

1. Order Processing

All orders are processed within 1-3 business days after payment confirmation.

Orders are processed during our normal business hours, excluding weekends, public holidays, and special closure periods.

Please note:

  • Processing time is separate from shipping time.

  • Orders placed after business hours may be processed on the next business day.

  • During peak seasons, sales events, or holidays, processing times may be slightly longer.

If there is a delay in processing your order, we will make reasonable efforts to notify you.

2. Shipping Methods Available

We partner with trusted courier and logistics providers to deliver your orders safely.

Available shipping options may include:

  • Free Shipping

  • Express Shipping

  • Cash on Delivery (COD) 

  • Local Delivery (if applicable)

Shipping methods available for your order will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery times are as follows:

Location Estimated Delivery Time
Metro Cities [3-7 BUSINESS DAYS]
Other Cities & Towns [5-10 BUSINESS DAYS]
Remote Areas [7-12 BUSINESS DAYS]

Please note that delivery timelines are estimates and may vary depending on courier operations and location accessibility.

Delivery times begin after the order has been processed and shipped.

4. Shipping Costs

Shipping charges are calculated based on factors such as:

  • Delivery location

  • Order value

  • Package size and weight

  • Selected shipping method

Our shipping rates are:

  • Standard Shipping: [SHIPPING COST]

  • Express Shipping: [SHIPPING COST]

  • Free Shipping: Available on orders above [FREE SHIPPING THRESHOLD] (if applicable)

Shipping charges will be clearly displayed during checkout before payment is completed.

5. Tracking Information

Once your order has been shipped, you will receive a shipping confirmation via email and/or SMS.

The confirmation will include:

  • Tracking number

  • Courier partner details

  • Tracking link (where available)

Please allow up to [X HOURS] for tracking information to become active after receiving your shipping confirmation.

6. Delivery Issues and Delays

While we strive to ensure timely delivery, certain circumstances may cause delays beyond our control, including:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Transportation disruptions

  • Government restrictions

  • Courier service delays

  • High order volumes

In the event of a delay, we will do our best to keep you informed.

[ZivCart] is not liable for delays caused by external courier services or events beyond our reasonable control.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address, phone number, or delivery detail is provided:

  • Delivery may be delayed or unsuccessful.

  • Additional shipping charges may apply for re-delivery.

  • We may be unable to issue refunds for failed deliveries caused by incorrect customer information.

Please contact us as soon as possible if you notice an error in your shipping details.

8. Lost, Missing, or Damaged Packages

If your package arrives damaged, incomplete, or appears lost in transit, please contact us within [7 DAYS] of the expected delivery date.

To assist with investigations, we may request:

  • Order number

  • Photos of damaged items or packaging

  • Additional information related to the shipment

We will work with the courier partner to resolve the issue as quickly as possible.


10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

zivcart.in
Email: support@zivcart.in
Business Hours: Monday – Saturday
10:00 AM – 6:00 PM (IST)

We are happy to assist you with any shipping-related inquiries.